Monarch achieves coveted accreditation from The Joint Commission

The Joint Commission Gold Seal of Approval® is an internationally recognized symbol of quality

Monarch today announced it has earned The Joint Commission Gold Seal of Approval® by demonstrating continuous compliance with the Commission’s performance standards. Monarch voluntarily underwent Joint Commission’s thorough an assessment survey from August 7 – 17, 2017, to evaluate its performance standards and commitment to delivering safe, quality care in both its behavioral health facilities and long-term services and support programs across North Carolina.

The Joint Commission accredits more than 21,000 organizations worldwide and focuses on continually improving health care by setting the highest standards for health care quality throughout the world.

During the nine-day review, more than 100 of Monarch’s sites were rigorously evaluated for compliance with healthcare standards related to care, treatment, and services; environment of care; leadership; and screening procedures for the early detection of imminent harm. Onsite observations and interviews also were conducted.

“Joint Commission accreditation provides organizations with the processes needed to improve in a variety of areas related to the care of individuals and their families,” said Julia Finken, RN, BSN, MBA, CSSBB, CPHQ, executive director, Behavioral Health Care Accreditation Program, The Joint Commission. “We commend Monarch for its efforts to elevate the standard of care it provides and to instill confidence in the community it serves.”

“Monarch is pleased to receive The Joint Commission Gold Seal of Approval®, the premier health care quality improvement and accrediting body in the nation,” added Monarch President and CEO, Dr. Peggy Terhune, “Staff from across the organization continue to work together to develop and implement approaches and strategies that have the potential to improve care for those in our community.”

The Joint Commission’s health care standards are developed in consultation with health care experts and providers, quality improvement measurement experts, and individuals and their families. The standards are informed by scientific literature and expert consensus to help organizations measure, assess and improve performance.


About The Joint Commission
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at

About Monarch
Established in 1958, Monarch is a not-for-profit organization that provides support statewide to thousands of people with intellectual and developmental disabilities, mental illness and substance use disorders. The agency is nationally accredited by The Council on Quality and Leadership (CQL) and certified by The N.C. Department of Health and Human Services as a Critical Access Behavioral Health Agency (CABHA). Monarch operates The Arc of Stanly County, which is a chapter of The Arc of North Carolina and The Arc of the United States. To learn more about how Monarch provides support, please call (866) 272-7826.

Media contact: Natasha A. Suber, (704) 986-1582 or [email protected].


Posted on: Wednesday October 25, 2017