Call us! Monarch representatives are available from 8 a.m. to 5 p.m., Monday through Friday to answer questions. Please call (866) 272-7826 for assistance.
Experiencing a crisis? Contact your local Managed Care Organization, Mobile Crisis provider or call 911 for immediate assistance if you are experiencing a mental health emergency or crisis.
To find a Monarch program or service in your area, please click here.
Behavioral Health Services: Many of our services are available for new patients through our walk-in/call-in Open Access program. To learn more about all of our behavioral health services, click here.
Medication Refills/Requests: Please do not use this form for medication refill requests. Monarch’s MyPortal is the fastest way to connect with your provider. If you need further assistance with medication, please call (866) 272-7826 during business hours.
Long-Term Services and Supports: To request information on our residential services, day programs or community-based services, please complete this Information Request Form.
Referrals: To make a referral to Monarch services, click here.
Para nuestros clientes de habla hispana: Para mas información acerca de Monarch o para solicitar algún servicio, por favor llame (704) 986-1500 y oprima opción 4 para dejarnos un mensaje o también puedes enviarnos un correo electrónico.
Monarch has earned The Joint Commission’s Gold Seal of Approval™.
You may contact The Joint Commission if you have a concern by clicking here. As an independent, not-for-profit organization, The Joint Commission accredits and certifies health care organizations and programs.