Vice President of Accreditation and Infection Control
In her role as Monarch’s Vice President of Accreditation and Infection Control, Angie Bjorklund, BSN, RN, leads Monarch’s agency-wide compliance efforts including insurance and workers’ compensation, HIPAA compliance, and medical documentation and coding compliance to ensure that the company is meeting standards set forth by our accrediting agencies.
Angie joined Monarch in 2016 and has led the company through successful initial and ongoing agency-wide accreditations from The Joint Commission as well as Clubhouse accreditation for Monarch’s Club Horizon program in Raleigh. She holds a Bachelor of Science in Nurins from the University of North Carolina at Chapel Hill and has held various roles in intensive care, education, infection control, heathcare management, regulatory affairs and behavioral health during her career.
Vice President of Regulatory Affairs
Vice President of Care Management – Behavioral Health
Leigh Herring Daughtridge, MSW, is a licensed clinical social worker and has been with Monarch since 2013. Prior to assuming the role of Vice President of Care Management – Behavioral Health, Leigh held the position of Care Management Director overseeing teams in Wake and Forsyth counties. Previously at Monarch, Leigh served as practice administrator for the Nash and Wilson Behavioral Health Outpatient Clinics from 2017 to 2021. She began with Monarch as an outpatient therapist. Leigh has experience in behavioral health care settings ranging from outpatient clinics, inpatient facilities and community-based programs.
As Vice President of Care Management – Behavioral Health, Leigh oversees Monarch’s Behavioral Health Care Management program statewide. She and a team of leaders within Care Management will work together to advocate for the people we support, bridging gaps in whole-person care and providing an avenue for positive outcomes for people supported and their families.
Leigh holds a bachelor’s degree and a master’s degree in Social Work from East Carolina University. She and her family reside in Nashville, North Carolina. She serves on the Board of Directors for Down East Partnership for Children, is a member of Eastpointe’s Credentialing Committee and participates in a variety of other community projects.
Vice President of Marketing and Philanthropy, UMAR Services
Andra Eason serves as the Vice President of Marketing and Philanthropy, UMAR Services managing fundraising and marketing efforts for UMAR programs. In this role, she ensures community awareness of and support for UMAR’s programs for individuals with intellectual and developmental disabilities.
Andra attended Indiana Central University (now known as the University of Indianapolis) where she received a Bachelor of Social Work degree. Prior to joining UMAR, she worked with Joni and Friends as the Development Officer for the organization’s Southern region. She was responsible for fundraising in North Carolina, South Carolina, Georgia and Florida as well as internationally for programs in the Dominican Republic.
Vice President for Value Based Care
A native of Stanly County, Alice Eudy began her nursing career in 2009 as a staff nurse in the Medical-Surgical Telemetry Unit at Stanly Regional Medical Center, now Atrium Stanly. She credits her mother, who is also a nurse, for encouraging her career in health care and is grateful for the opportunities it has given her to be an active participant in caring for the community she calls home.
As her career evolved, Alice moved from direct patient care into information and data analyst roles, allowing her to use her clinical experience and knowledge to lead improvements in data collection and reporting, as well as implement new technologies to support improved health care outcomes and health care cost-savings. She is board certified in Nursing Informatics and has experience leading large, system-wide information technology initiatives.
As payors continue to make the shift to value-based care contracts and in her role as Monarch’s Vice President of Value-Based Care, Alice will primarily be responsible for ensuring that appropriate metrics are identified and tracked in alignment with payor contract requirements and the needs of our departments including finance, operations and others. She will serve as an integral part of the team that will move Monarch into new, value-based care contract relationships with payors.
Alice holds a master’s degree in Healthcare Administration from the School of Health Policy and Management at the University of North Carolina at Chapel Hill and a bachelor’s degree in Nursing from Queens University of Charlotte. She lives in Locust with her husband, Brandon, and two sons.
Vice President of Compensation and Workforce Strategy
As Vice President of Compensation and Workforce Strategy, Kaitlyn works with Monarch leadership to develop comprehensive compensation and position control strategies and processes. Kaitlyn completes analyses and works together with Executive Leadership, Human Resources, Operations, Talent Acquisition, Finance, and our HRIS team to manage position control and strategize ways to support Monarch in retention, turnover, and budgetary workforce concerns.
Kaitlyn joined Monarch in January 2020, bringing more than 15 years of experience in Human Resources, Accounting, and Finance into her role. She has an associate’s degree in Psychology from Central Piedmont Community College and a bachelor’s degree in Business Management Information Systems from East Carolina University. Prior to joining Monarch, she spent the majority of her career in construction, but she always had a passion for community service and the non-profit mental health industry. Struggling to feel fulfilled in her Accounting/Human Resources career, she made the decision to transition into an industry she was much more passionate about and joined Monarch.
Vice President of Operations, LTSS
As Vice President of Operations, LTSS, Nancy Kaierle oversees Monarch’s Long-Term Services and Supports day, residential and community-based programs across Western North Carolina. She provides leadership, supervision and support to staff providing direct care across a range of services for people with intellectual and developmental disabilities and mental illness. She has worked in the field for more than 36 years.
Nancy joined Monarch in 2012 as a program director covering residential and community-based services and has held several leadership and management positions in the years since. Across her roles at Monarch, Nancy has remained committed to the idea that the individuals Monarch supports should be provided opportunities to live in the settings of their choosing and organizations like Monarch can work to make that happen through available resources, technology and support.
Nancy holds a Bachelor of Science degree from Western Carolina University. She lives in Huntersville with her husband and enjoys cultural activities and traveling, having visited 13 different countries, including a visit to South Africa in 2022.
Vice President of Finance, Controller
Lori Maness serves as Monarch’s Vice President of Finance, Controller. She is responsible for the accounting operations of the company, including the production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.
Lori has worked at Monarch for 27 years in various roles within Monarch’s Finance Department.
Vice President of Operations, LTSS, UMAR Services
Carrie McDonald serves as Vice President of Operations, LTSS, UMAR Services, overseeing the delivery of care across UMAR’s sites in Central and Western North Carolina.
Originally from New York, Carrie completed her education at the University of North Carolina at Charlotte, where she received a Bachelor of Arts degree in psychology. She began her career as a direct support professional in an ICF group home at the age of 19 and has spent her career working with individuals with intellectual and developmental disabilities. She has served as a group home manager and qualified professional in Texas and North Carolina and worked as a targeted case manager, care coordinator, care coordination supervisor and regional management for care management prior to joining UMAR.
Chief Information Officer
Geoff oversees Monarch’s electronic health record (EHR) and business software platforms, systems development, integration architecture and databases. As Chief Information Officer, Geoff is responsible for partnering with operational and clinical leadership to ensure Monarch systems meet the needs of the organization, share information securely and collect appropriate data to support both operational and analytical reporting requirements.
Joining Monarch in 2018, Geoff brings over 30 years experience in Information Technology across various industries including manufacturing, staffing/employment services, financial services and consulting. Geoff has spent the last 15 years in health care settings ranging from ambulatory and inpatient care delivery to a behavioral health managed care organization.
Geoff holds a Bachelor of Science degree in Computer Science from Marquette University in Milwaukee, Wisconsin. Aside from his passion for technology, he also enjoys a passion for music – both listening and performing. Geoff and his wife of over 30 years enjoy spending time with their 2 adult children and extended family throughout the Midwest and South.
Vice President of Operations, Outpatient Clinical Services
As Vice President of Operations, Outpatient Clinical Services, Todd Posey, M.Ed, LCMHCS, LCAS, CCS, provides leadership and directs the day-to-day operations of our outpatient therapy services, providing both administrative and clinical supervision to Monarch’s Senior Therapists.
Todd is a Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addictions Specialist and Certified Clinical Supervisor. He holds a master’s degree in guidance and counseling from Virginia State University and a graduate certificate in substance abuse counseling from East Carolina University.
Todd has worked in clinical and operational leadership in behavioral health for nearly 20 years in a variety of treatment settings. Todd’s therapeutic approach is trauma-informed and relies heavily on evidence-based practices which include Cognitive Behavioral Therapy and Motivational Interviewing. When providing clinical supervision, Todd utilizes the Integrative Developmental Model which tailors the approach to fit the developmental stage of the therapist.
Todd and his family live in Mebane. During his down time, Todd enjoys reading, working out and spending time with his wife and daughter.
Vice President of Operations, Long-Term Services and Supports
Debbie Stehling serves as Monarch’s Vice President of Long Term Services and Supports. In this role, she will oversee Monarch group homes across the state. Born and raised in Memphis, Tennessee, Debbie attended the University of Central Arkansas where she received a bachelor’s degree in Consumer and Family Sciences. She is also currently attending the University of Delaware’s Leadership Consortium on Developmental Disabilities.
Debbie began her career working with individuals with intellectual and developmental disabilities (I/DD) as a direct support professional for a young man with Prader-Willi Syndrome. Throughout her 24 years working in I/DD services, Debbie has been involved with case management, supervision of direct services, managed care and has supported Medicaid waiver programs, supported employment, clinical day program, group home and specialized I/DD foster care services.
In her spare time, you can find Debbie exploring the outdoors and spending time with her family who is sprinkled throughout Tennessee, Georgia and Mississippi. She also has three dogs that keep her on her toes!
Vice President of Operations, Outpatient Administrative Services
Lora Umberger serves as Monarch’s Vice President of Operations, Outpatient Administrative Services for Monarch’s 16 outpatient clinics and the Wake Behavioral Health Urgent Care (BHUC). Drawing on her wealth of knowledge of outpatient services at Monarch, Lora is responsible for setting up standardized systems and monitoring those systems to ensure administrative duties for the outpatient offices are completed effectively and accurately.
Lora has served Monarch in a variety of positions since 2006. Most recently, she was the Special Projects Manager for Behavioral Health and prior to that she served as the Practice Administrator for Monarch’s Behavioral Health – Guilford outpatient office for seven years.
Lora received a bachelor’s degree in social work from Appalachian State University. In addition to her experience working with directly with the people we support with mental illness and substance use disorders and in operations, Lora has also served as a facilitator for Monarch for various trainings including Getting it Right and System of Care Provider Partner.
Vice President for Customer Experience
Carrie Waide serves as Monarch’s Vice President of Customer Experience, working with operations and clinical teams as well as Monarch’s administrative departments to review the many ways we engage with the people we support. As Monarch strives to improve customer service across all of our programs and services, Carrie coordinates process and procedures that put the people we support first and provide solutions to improve customer satisfaction. In her role, Carrie also oversees Monarch’s call center, which answers thousands of patient calls each month and is often the first point of contact for individuals and families seeking services and support.
Carrie comes Monarch with an extensive background in health care management, having worked with Health Care Services Corporation, a conglomeration of Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas.