Behavioral Health Services
For appointments or information on behavioral health services, please call (866) 272-7826.
Monarch provides Behavioral Health Services in Wilson County at the following location:
2693 Forest Hills Rd., Ste. D
Wilson, NC 27893
Phone (252) 234-7800
Fax (252) 234-7030
Hours of Operation: Monday – Friday, 8 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day
Behavioral Health Services offered in Wilson County include:
- Outpatient Therapy and Psychiatric Services
- Open Access
Tailored Care Management Services
Tailored Care Management is a North Carolina Medicaid service. A team led by a Care Manager provides support for people living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries. Learn more about Monarch’s Tailored Care Management Services here. Medicaid members can request Monarch as their Tailored Care Management provider by contacting their assigned Tailored Plan directly.
In Wilson County, Tailored Care Management Services are assigned by Eastpointe.
To request Monarch as your provider, or if you are currently receiving Care Management Services in Wilson County and need additional support, please contact Eastpointe directly at the numbers below:
Member Services: (800) 913-6109
Non-Emergency Medical Transportation: Contact your local Department of Social Services
Behavioral Health Crisis: (866) 218-1328
Nurse Line: (866) 248-9512