Wake County

Behavioral Health Services

For appointments or information on behavioral health services, please call (866) 272-7826.

Monarch’s behavioral health services are offered at the following Wake County locations:

1001 Navaho Dr., Ste. 100
Raleigh, NC 27609-7318
(919) 856-4703
Fax: (919) 856-3795
Hours of Operation: Monday-Friday, 8 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day

300 Ashville Avenue, Ste. 200
Cary, NC 27518
(919) 650-3325
Fax: (919) 651-8091
Open Access – Walk-In: Monday-Friday, 8 a.m. – 3 p.m.
Hours of Operation: Monday, Tuesday and Friday, 8 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day

130 N. Judd Pkwy. NE
Fuquay-Varina, NC 27526
(919) 567-0558
Fax: (919) 552-4283
Hours of Operation: Wednesday, 8:30 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day

350 E. Holding Ave.
Wake Forest, NC 27587
(919) 263-9365
Fax: (919) 435-1035
Hours of Operation: Tuesday, 8:30 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day

1002 Dogwood Dr.
Zebulon, NC 27597
(919) 375-4453
Fax: (919) 375-4648
Hours of Operation: Thursday, 8:30 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day

Behavioral Health services offered in Wake County include the following. Please note that not all services may be offered at each location. Please call for details.

• Open Access
• Outpatient Therapy and Psychiatric Services
• Individual Placement and Support (IPS Supported Employment Services)
• Care Management Services (through Alliance Health Managed Care Organization)

Wake County Behavioral Health Urgent Care

Click here for more information and to take a virtual tour of the Behavioral Health Urgent Care.

319 Chapanoke Rd., Suite 120
Raleigh, NC 27603
(919) 703-2845

Hours of Operation:
Monday-Thursday, 8 a.m. – 8 p.m.
Friday, 8 a.m. – 3 p.m.
Saturday, 8 a.m. – 1 p.m.

Tailored Care Management Services

Tailored Care Management is a North Carolina Medicaid service. A team led by a Care Manager provides support for people living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries.  Learn more about Monarch’s Tailored Care Management Services here. Medicaid members can request Monarch as their Tailored Care Management provider by contacting their assigned Tailored Plan directly.

In Wake County, Tailored Care Management Services are assigned by Alliance Health.

To request Monarch as your provider, or if you are currently receiving Care Management Services in Wake County and need additional support, please contact Alliance Health directly at the toll free numbers below:

Member Services: (800) 510-9132
Non-Emergency Medical Transportation: (800) 510-9132 (or your local Department of Social Services)
Behavioral Health Crisis: Alliance: (800) 510-9132 
Nurse Line: (800) 510-9132 

Club Horizon

319 Chapanoke Road, Suite 101
Raleigh, NC 27603-3433
(919) 266-2202

Description:
Monarch’s Club Horizon is a  Psychosocial Rehabilitation (PSR) program where day-to-day skills are learned, independence is increased, friendships are formed, individual talents, skills and abilities are appreciated.

Club Horizon is one of only several PSRs in North Carolina that has earned the Clubhouse International designation. A Clubhouse is a multi-national model of rehabilitation (PSR) that promotes recovery, full community integration, and improved quality of life for persons who have mental health conditions that seriously impair functioning. To learn more about Club Horizon and the Clubhouse Model, click here.

Monarch’s Club Horizon operates Monday-Friday from 8 a.m.-4 p.m.