Scotland County

Behavioral Health Services

To schedule an appointment or for information on Monarch’s services, please call (866) 272-7826.

Monarch – Scotland Behavioral Health Office
103-B McAlpine Lane
Laurinburg, NC 28352-4637
(910) 277-2663

Hours of Operation: Monday – Friday, 8 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day
Follow-Up Appointments: Monday – Friday 8 a.m.-5 p.m.

Services available:

  • Outpatient Therapy and Psychiatric Services (children and adults)
  • Open Access (same day, walk in service)
  • Mobile Crisis 24/7 – (800) 568-9689
  • Peer Support
  • Individual Placement and Support (IPS Employment Services)

Mobile Crisis Management Services 

Monarch’s Mobile Crisis Management provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities for children, teens and adults who are experiencing an acute mental health crisis. Mobile Crisis Management services are available 24 hours per day, 7 days per week, 365 days per year. 

Mobile crisis responders provide an immediate evaluation, triage and access to mental health care resources for people with intellectual/developmental disabilities, mental illness or substance use disorders. Our goal is to promote symptom reduction, harm reduction, and to safely transition persons in acute crisis to appropriate crisis stabilization and detoxification supports/services. The Mobile Crisis Management response team consists of Qualified Professionals including Licensed Clinicians and a Licensed Psychiatrist who is always on call. Monarch strives to respond to each crisis call as rapidly as possible. 

To request Mobile Crisis Management Services in Scotland County please call: 

Eastpointe Member Call Center at (800) 913-6109
Monarch’s  Mobile Crisis Line at (800) 568-9689

Tailored Care Management Services

Tailored Care Management is a North Carolina Medicaid service. A team led by a Care Manager provides support for people living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries.  Learn more about Monarch’s Tailored Care Management Services here. Medicaid members can request Monarch as their Tailored Care Management provider by contacting their assigned Tailored Plan directly.

In Scotland County, Tailored Care Management Services are assigned by Eastpointe.

To request Monarch as your provider, or if you are currently receiving Care Management Services in Scotland County and need additional support, please contact Eastpointe directly at the numbers below:

Member Services: (800) 913-6109
Non-Emergency Medical Transportation: Contact your local Department of Social Services
Behavioral Health Crisis: (866) 218-1328
Nurse Line: (866) 248-9512

Supported Employment Services


Monarch will assist all people with finding jobs, despite any previous inability to secure employment or whether or not you are seeking treatment for a mental health or substance abuse issue. Past or current challenges won’t prevent us from helping you find employment. We will support you in your search of a job because we believe a job can help everything else fall into place.