Tailored Care Management Services
Tailored Care Management is a North Carolina Medicaid service. A team led by a Care Manager provides support for people living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries. Learn more about Monarch’s Tailored Care Management Services here. Medicaid members can request Monarch as their Tailored Care Management provider by contacting their assigned Tailored Plan directly.
In Lincoln County, Tailored Care Management Services are assigned by Partners Health Management.
To request Monarch as your provider, or if you are currently receiving Care Management Services in Lincoln County and need additional support, please contact Partners Health Management directly at the toll-free numbers below:
Member Services: (888) 235-4673
Non-Emergency Medical Transportation: (888) 235-4673
Behavioral Health Crisis: (833) 353-2093
Nurse Line: (888) 369-2452