Forsyth County

For information on current residential vacancies or enrollment in our day program services, please call our Long-Term Services and Supports Referral Coordinator at (704) 986-1879, email [email protected] or complete and submit this application

Behavioral Health Services

For appointments or information on behavioral health services, please call (866) 272-7826.

4140 N. Cherry Street* NW
Winston-Salem, NC 27105
(336) 306-9620
Fax: (336) 306-9629
Hours of Operation: Monday – Friday, 8 a.m. – 5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. each day

Follow-Up Appointments: Monday – Friday, 8 a.m. – 5 p.m.

 (*Turn onto Specialty Park Drive from N. Cherry St. The Monarch office faces Specialty Park Drive)
A variety of behavioral health services are offered, including:
  • Outpatient Therapy and Psychiatric Services
  • Open Access– no appointment necessary for first visit
  • Assertive Community Treatment Team (ACTT)
  • Intensive In-Home Services
  • Individual Placement and Support (IPS Employment Services)
  • Peer Support Services
  • Community Support Team Services
  • On-site pharmacy services provided by Genoa Healthcare

For appointments or information on behavioral health services, please call (866) 272-7826.

Tailored Care Management Services

Tailored Care Management is a North Carolina Medicaid service. A team led by a Care Manager provides support for people living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries.  Learn more about Monarch’s Tailored Care Management Services here. Medicaid members can request Monarch as their Tailored Care Management provider by contacting their assigned Tailored Plan directly.

In Forsyth County, Tailored Care Management Services are assigned by Partners Health Management.

To request Monarch as your provider, or if you are currently receiving Care Management Services in Forsyth County and need additional support, please contact Partners Health Management directly at the toll-free numbers below:

Member Services: (888) 235-4673
Non-Emergency Medical Transportation: (888) 235-4673
Behavioral Health Crisis: (833) 353-2093
Nurse Line: (888) 369-2452

Monarch’s Unity Center (PSR)

1405 Plaza Drive
Winston-Salem, NC  27103-1480
(336) 724-9768


Psychosocial Rehabilitation (PSR) utilizes evidence-based practices to empower individuals with the skills they need to serve as active members of their community. PSR staff work with people in a group setting where positive peer support is part of healing. Group sessions help to increase self confidence, maintain mental stability, develop employment opportunities, and seek increased community interaction.

Pineview Home

5260 Pineview Drive
Winston-Salem, NC 27105
(336) 744-1805


Intermediate Care Facility (ICF) for adults with intellectual and developmental disabilities. 24-hour awake staff supervision is provided.

Studio 651 (Formerly Forsyth Industrial Systems)

3804 Vest Mill Road
Winston-Salem, NC 27101
(336) 725-7527


Monarch’s Studio 651 is a vocational activity center and adult development day program (ADD) with a focus on creative arts and community engagement. Participant artwork is featured at ShopMonarch.org.

Supported Employment Services

Monarch will assist all people with finding jobs, despite any previous inability to secure employment or whether or not you are seeking treatment for a mental health or substance abuse issue. Past or current challenges won’t prevent us from helping you find employment. We will support you in your search of a job because we believe a job can help everything else fall into place.

Call (866) 272-7826 for more information.