Chatham County

Behavioral Health Outpatient Services

Behavioral Health Outpatient Office – Pittsboro
193 Lowes Drive, Suite 102
Pittsboro, NC 27312

Behavioral Health Outpatient services offered in Chatham County will include the following.

• Open Access Walk-in services available until 3 p.m. each day
• Outpatient Therapy, Psychiatric Services and Medication Management

Hours:
Monday – Friday, 8 a.m. – 5 p.m.
Walk ins are accepted until 3 p.m. each day and the office is closed for lunch from 12 p.m. to 1 p.m. daily.

Mobile Crisis Management Services

Monarch’s Mobile Crisis Management provides integrated crisis response, crisis stabilization interventions, and crisis prevention activities for children, teens and adults who are experiencing an acute mental health crisis. Mobile Crisis Management services are available 24 hours per day, 7 days per week, 365 days a year. 

Mobile crisis responders provide an immediate evaluation, triage and access to mental health care resources for people with intellectual/developmental disabilities, mental illness or substance use disorders. Our goal is to promote symptom reduction, harm reduction, and to safely transition persons in acute crisis to appropriate crisis stabilization and detoxification supports/services. The Mobile Crisis Management response team consists of Qualified Professionals including Licensed Clinicians and a Licensed Psychiatrist who is always on call. Monarch strives to respond to each crisis call as rapidly as possible.  

To request Mobile Crisis Management services in Chatham County please call: 

Monarch’s Mobile Crisis Line at (800) 568-7235
OR
Vaya Health’s Behavioral Health Crisis Line at (800) 849-6127

Mobile Outreach Response Engagement Stabilization (MORES) Program

Within 48 hours of receiving a crisis service, young peoples ages 3 to 20 in Chatham County who are experiencing escalating emotional and/or behavioral needs are eligible for the MORES program. It provides up to four weeks of follow-up services by a team comprised of a licensed clinician, a team lead, a family support partner, and access to a child/adolescent psychiatrist as needed. If you know a young person in crisis, please call the Mobile Crisis Management services number above. 

Tailored Care Management Services

Tailored Care Management is a North Carolina Medicaid service. A team led by a Care Manager provides support for people living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries.  Learn more about Monarch’s Tailored Care Management Services here. Medicaid members can request Monarch as their Tailored Care Management provider by contacting their assigned Tailored Plan directly.

In Chatham County, Tailored Care Management Services are assigned by Vaya Health.

To request Monarch as your provider, or if you are currently receiving Care Management Services in Chatham County and need additional support, please contact Vaya Health directly at the toll-free numbers below:

Member Services: (800) 962-9003
Non-Emergency Medical Transportation: (800) 962-9003
Behavioral Health Crisis: Alliance: (800) 849-6127
Nurse Line: (800) 849-6127