LUMBERTON FACILITY-BASED CRISIS CENTER

Monarch’s Facility-Based Crisis Center in Lumberton offers both Facility-Based Crisis (FBC) and Non-Hospital Medical Detox services:

Facility-Based Crisis and Non-Hospital Medical Detox

Monarch’s Facility-Based Crisis and Non-Hospital Medical Detox Program is the first step in life-changing treatment for adults who are at risk of self-harm or harming others, and suffer from mental illness that requires a short-term, intensive evaluation. Under the clinical oversight of a psychiatrist, we offer a short-term, 16-bed non-hospital residential program that provides stabilization, a comprehensive clinical assessment, treatment intervention, medical detoxification and aftercare planning. Caring and experienced staff provide around-the-clock support. Monarch’s FBC is also designated to receive individuals who have been involuntarily petitioned (IVC). This service is designed as a time-limited alternative to hospitalization for an individual in crisis.

At Monarch, our Facility-Based Crisis program provides a safe, secure and healthy environment where healing can begin.

Individuals eligible for Monarch’s Lumberton Facility-Based Crisis center may be experiencing one or more of the following:

1. Suicidal thoughts/plan
2. Hearing voices
3. Threatening harm to others
4. Intoxication but able to walk & speak
5. Depression
6. Talking to one’s self
7. Abuses drugs and/or alcohol and wants help
8. Seeing things/people that aren’t there

North Carolina Medicaid

Adults with mental health and substance use disorders who are insured by NC Medicaid including all Managed Care Organizations* and Prepaid Health Plans:

Managed Care Organizations (MCOs)

• Alliance Health
• Eastpointe
• Partners Health Management
• Sandhills Center *only FBC services, not non-hospital medical detox
• Trillium Health Resources
• Vaya Health *only FBC services, not non-hospital medical detox

Prepaid Health Plans (PHPs)

• AmeriHealth Caritas North Carolina
• Carolina Complete Health (Regions 3, 4 & 5)
• Health Blue
• United Healthcare Community Plan of North Carolina
• WellCare of North Carolina

View health plan contacts and resources here: Health Plan Contacts and Resources | NC Medicaid (ncdhhs.gov)

State-Funded Insurance

Uninsured residents of Robeson, Scotland, Sampson, Duplin, Lenoir, Wayne, Greene, Wilson, Edgecombe and Warren Counties who are eligible for state funds.

Referrals may be made to the facility-based crisis center 24/7, 365 days a year. Walk-ins are welcome, or you may call ahead to speak with a Monarch staff member regarding availability (preferred method).

Monarch’s Lumberton Facility-Based Crisis Center
207 West 29th Street
Lumberton, N.C. 28358
(910) 618-5606