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LONG-TERM SUPPORTS AND SERVICES (LTSS)

Community-Based Services

We support people in a variety of settings such as their own home, at their parent’s home, at school, or in the workplace. The support provided is based on each person’s individual dreams and goals to enhance their lives. 

We are here to help people develop skills to be as independent as they would like to be. These services are provided to individuals diagnosed with either intellectual and developmental disabilities (I/DD) or mental illness.

If you or someone you know could benefit from Monarch’s Community-Based Services, please complete the information request form to receive details on our services. If you are ready to apply for services, visit our application page for information. If you have additional questions, please call Monarch’s Call Center at (866) 272-7826.

Information Request Form
Application for Long-Term Services and Supports
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Community Living and Support is funded through the North Carolina Innovations Waiver for adults with intellectual and developmental disabilities. The service enables individuals to successfully live in their own home and be an active member of their community. Staff will help individual learn or improve skills such as building relationships, living independently and becoming more involved in the community.

Monarch provides Community Living and Support in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas.

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Respite Services are provided for children and adults with intellectual and developmental disabilities through the NC Innovations Waiver or through b3 Medicaid support. They must be provided in conjunction with another community-based service.

Respite services provide periodic or scheduled support and relief to a caregiver(s). Respite may be used during school/day program hours for sickness or injury. This service may include in and out-of-home services and can include overnights, weekend or care in case of a family/caregiver emergency.

Monarch provides respite services in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas

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Supported Living Services are provided through the North Carolina Innovations Waiver and provide the level of support needed so an individual can successfully live in his/her own home (alone or with a roommate). This service is not provided in a group home or Alternative Family Living setting. Supported Living Level 1 can provide minimal support with meal preparation, cooking, cleaning, and similar activities, but does not provide staffing during sleeping hours.

Monarch provides Supported Living Level 1 services in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas

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Residential Support Services are funded through the North Carolina Innovations Waiver for adults with intellectual and developmental disabilities. Residential Support Services are provided to people who live in a group home or Alternative Family Living home with paid staff. Staff members help with daily activities such as cooking, bathing and meal preparation. These services are provided to help individuals learn new skills and maintain those already attained.

Monarch provides Residential Support Services in Anson, Cabarrus, Carteret, Craven, Edgecombe, Gaston, Guilford, Hoke, Johnston, Jones, Montgomery, Moore, Nash, Pamlico, Pasquotank, Randolph, Richmond, Rutherford, Stanly, Union and surrounding counties

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Community Networking is provided through the North Carolina Innovations Waiver to children and adults with intellectual and developmental disabilities. The service helps locate activities in the community that individuals would like to participate in. This may lead to good relationships with new people who can encourage and support people in meeting their goals and dreams.

Monarch provides Community Networking in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas.

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Personal Care Services are funded through the state by the applicants local Managed Care Organization (MCO). They are provided to adults with intellectual and developmental disabilities. Personal Care Services help people to develop personal interaction abilities and social skills to become more involved in the community. A staff member will work directly with individuals in any location, as long as he/she/they does not currently reside in a hospital, nursing home or Intermediate Care Facility.

Monarch provides Personal Care Services in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas

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Personal Assistance is state funded through the applicant’s local Managed Care Organization (MCO) and it is provided to adults with intellectual and developmental disabilities. Through Personal Assistance services, staff will assist individuals to participate in preferred activities with which he/she requires support. This support can include regular living activities in the home, developing skills, or just some company to community activities or treatment programs.

Monarch provides Personal Assistance services in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas

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In-Home Skill Building Services are funded through (b)(3) Medicaid funding for children and adults with intellectual and developmental disabilities. This is an individualized service for children or adults with I/DD that enables them to live successfully at home and in their communities. Paid staff will help individuals learn or improve personal skills (e.g., shopping, budgeting) that are based on personal wants and needs, such as building relationships, living independently and being a part of the community. Family members or caregivers are expected to take part in the skill building sessions.

Monarch provides In-Home Skill Building Services in Anson, Cabarrus, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Hoke, Johnston, Mecklenburg, Montgomery, Moore, Orange, Richmond, Rockingham, Stanly, Stokes, Union, Wake counties and surrounding areas.

Find Monarch services and locations

Monarch is a statewide provider of services for people with intellectual and developmental disabilities, mental illness and substance use disorders. Search for more information about the support we offer in your area.