Contact Monarch

To find a Monarch program or services in your area, please click here. If you need assistance, please contact the appropriate department below:

For Our Spanish Speaking Customers

Para mas información acerca de Monarch o para solicitar algún servicio, por favor llame (704) 986-1500 y oprima opción 4 para dejarnos un mensaje o también puedes enviarnos un correo electrónico.

Monarch has earned The Joint Commission’s Gold Seal of Approval™

You may contact The Joint Commission if you have a concern by clicking here. As an independent, not-for-profit organization, The Joint Commission accredits and certifies healthcare organizations and programs.

Please Note: Although our goal is to respond quickly, should you have an urgent need, please contact your local Managed Care Organization, Mobile Crisis provider or call 911 for immediate assistance.

For audit requests, please email [email protected].