Joel Lewis Finds Stability Through Tailored Care Management Services
When Joel Lewis connected with Monarch’s Tailored Care Management (TCM) program, he discovered the power of personalized support in helping him navigate the challenges of daily life with confidence and resilience. Living in Kernersville, North Carolina, Joel has managed to overcome obstacles in housing, work, and mental health with the guidance of his Care Manager, Beth Myers, and the dedicated TCM team at Monarch.
Tailored Care Management is a North Carolina Medicaid service designed to provide personalized support for individuals living with mental illness, substance use disorders, intellectual and developmental disabilities, and/or traumatic brain injuries. A team led by a Care Manager collaborates with each person to create a customized plan, connecting them with therapists, doctors, family, and community services to help them thrive.
Since joining the TCM program, Joel has received invaluable resources that support his independence. One of the most meaningful parts of his journey has been the certification of his dog, Maxine, as an emotional support animal. Maxine is more than just a pet; she provides comfort on tough days and helps Joel manage his depression. Thanks to Monarch, Maxine is recognized as an essential part of Joel’s support system, accompanying him on his path toward greater stability.
In addition to emotional support, Joel has been building essential daily living skills through Community Living and Support services through another provider. These services have empowered him to become more self-sufficient in tasks like budgeting, cooking, and meal preparation. These skills have allowed him to contribute to his community in meaningful ways, including sharing home-cooked meals with his church family, where his baked spaghetti and barbecue chicken have become beloved staples.
“Joel has worked so hard to build his independence,” said Beth Myers, Joel’s Care Manager. “Through TCM, he’s gained valuable skills and has advocates to support him every step of the way.”
A part-time job with a Veteran’s Affairs contract company has also been a rewarding addition to Joel’s life, providing him with structure, a sense of purpose, and opportunities for positive interactions with veterans. The job, coupled with TCM’s continuous support, has been instrumental in helping him set and achieve goals that once felt out of reach.
As Joel continues on his path, he’s setting his sights on securing a more permanent housing solution. With Beth’s guidance, he’s exploring options that align with his financial goals and long-term vision for stability. Monarch’s TCM services have enabled him to develop a clear plan and connect with community resources, including legal assistance, that will support him as he moves forward.
Reflecting on his experience, Joel encourages others facing similar challenges to reach out for support. “It’s worth the effort to connect with someone who can help,” he says. “If I had to give advice, I’d tell them to talk to someone like Beth who can guide them to the help they need.”
For those interested in learning more about Tailored Care Management, the NC Medicaid Tailored Care Management page provides information on accessing TCM services and finding programs like Monarch’s that support independence and stability.
Joel’s story is part of a broader mission at Monarch to provide life-changing support to those in need. Similar to Amy Callahan’s inspiring journey with Monarch’s TCM program, Joel’s progress highlights the profound impact of Monarch’s tailored, holistic approach. Through TCM, individuals like Joel and Amy are able to embrace their potential and take meaningful steps toward independence and stability.
Posted on: Tuesday November 26, 2024