Mobile Integrated Care Clinic Begins Services in Bertie and Hertford Counties

Monarch’s Mobile Integrated Care Clinic Team Lead Kelly Hagwood, RN, and Peer Support Specialist Winston Thomas pose in front of Monarch’s second clinic developed in partnership with Trillium Health Resources.

Monarch, in partnership with Trillium Health Resources, has launched its second Mobile Integrated Care Clinic offering mental health and substance use disorder services to communities within Bertie and Hertford counties.

The first Mobile Integrated Care Clinic, also launched in partnership with Trillium in 2022, serves Gates, Halifax, Nash and Northampton counties.

The Mobile Integrated Care Clinic will be at the locations within each county listed below. On Thursdays and Fridays, the Mobile Clinic will rotate throughout each of the three locations:

• Mondays, Gates County: Gates County Community Center, 130 US Hwy 158N, Gatesville, NC 27938
• Tuesdays, Hertford County: Hertford County Office on Aging, 418 Everett Street, Ahoskie, NC 27910
• Wednesdays, Bertie County: Bertie County Department of Social Services, 110 Jasper Bazemore Avenue, Windsor, NC 27983

A complete schedule is available here. The state-of-the-art vehicle is staffed onsite by a registered nurse and peer support specialist to meet the mental health and substance use disorder needs of people seeking services.

Patients are also able to access telehealth services from a licensed therapist and a nurse practitioner that can include assessments, therapy and medication management.

The Mobile Integrated Care Clinic’s Team Lead Kelly Hagwood, RN, who has 12 years of experience as a psychiatric nurse, is inspired by the initial feedback the team has been receiving from the clinic’s first patients. “For the patients we have connected within the first few weeks, you can see them visibly take a deep breath when they realize they have resources available and we will be here to support them. It is rewarding having the opportunity to explain services to our patients and why we are here,” she shares.

Peer Support Specialist Winston Thomas will also be part of the mobile clinic team offering support through a shared understanding and respect for people seeking mental health services.

Lora Umberger, Monarch Vice President of Operations, Outpatient Administrative Services, says the pandemic brought to light critical health care deficits in North Carolina’s rural areas with few health care providers available and a high need. “In partnerships with Trillium, Monarch’s mobile clinics are able to offer and reach people in need right where they live with reliable, consistent care,” she notes.

When parked at a community location, the mobile clinics are open from 10 a.m. – 3 p.m. and appointments can be scheduled by calling (866) 272-7826. Walk-in appointments are welcome. Accepted forms of payment include Medicaid, Medicare, most commercial insurances (plans may vary) and private pay. For up-to-date information on the clinic’s schedule and services, visit here.