Outpatient Therapy and Mental Health Services

For Adults (Edit)
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Monarch’s outpatient services include a variety of offerings that may help you recover from mental illness or addiction. Therapy with a trusted, licensed therapist is central to that recovery. Services may be provided face-to-face or virtually, depending on the needs of the person seeking care.

Outpatient treatment at Monarch begins with a comprehensive assessment by a licensed mental health professional. Working with you, we develop a well-defined and customized plan for treatment that meets your individual needs and goals.

Monarch’s outpatient services offer a caring and experienced team of professionals who help people take the first step to recovery.

Depending on your needs, you may be referred to additional services such as:

Our goal is to provide each person with services they need to support recovery from mental illness and substance use disorders. You can begin outpatient services the same day through our Open Access.

Open Access for New Patients (Walk-In or Virtual Same-Day Assessment)

If you need behavioral health services and are new to Monarch, simply walk into one of our outpatient services offices or call us at (866) 272-7826, Monday through Friday between 8 a.m. and 3 p.m.
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Call for an Appointment

Call (866) 272-7826 Monday through Friday between 8 a.m. and 5 p.m. with questions or to schedule an appointment to begin behavioral health services.
Call: (866) 272-7826

Service Locations

Eligibility

Outpatient therapy services are available for adults, adolescents and children ages 4 and up who are in need of mental health or substance use disorder treatment.

Common areas of concern include, but aren’t limited to, depression, anxiety, bipolar disorder, schizophrenia, substance use disorders or addiction.

Insurance Information

Monarch accepts the following insurances for outpatient services. While Monarch is a participating provider with these insurers, please be aware that we may not be an in-network provider for all plan types these companies provide. Due to the variety of insurance plan types, it is important that you contact your insurance company for a complete list of in-network providers for your specific insurance plan. Please let us know if you have questions about your coverage prior to your appointment.

  • Medicaid (including North Carolina’s five Prepaid Health Plans):
    • AmeriHealth Caritas of North Carolina
    • Blue Cross Blue Shield of North Carolina – Healthy Blue
    • Carolina Complete Health
    • United Healthcare of North Carolina
    • Wellcare of North Carolina, Inc
  • Medicare
  • Ambetter
  • Aetna
  • Aetna North Carolina State Health Plan
  • Blue Cross Blue Shield (BCBS)
  • Humana
  • Magellan
  • MedCost
  • United Health – Optum Behavioral Health
  • VA Community Care (Optum Behavioral Heath)

Take a Virtual Tour: Monarch’s Behavioral Health Office
in Greensboro

This tour provides a snapshot of the office and services provided. Every Monarch location is different in design and layout, but the quality of care remains consistent.