Monarch’s Mobile Crisis Management Services offers help and support for people of all ages who are going through a mental health crisis. We provide care in Chatham, Bladen, Robeson and Scotland counties. This service provides quick response, stabilizing care, and prevention activities to help those in need. It’s available 24 hours per day, seven days per week, 365 days per year.
Monarch’s Mobile Crisis Services help people who have intellectual or developmental disabilities, mental health issues or substance use problems as they are experiencing a mental health crisis. The goal is to reduce symptoms and harm while safely guiding people in crisis to the right support services for stabilization and/or detoxification.
When called, Monarch’s Mobile Crisis responders meet individuals wherever and whenever they need help in Bladen, Chatham, Robeson or Scotland counties. Services are provided at a person’s home or in the community.
Service Locations
Mobile Crisis in Bladen, Robeson or Scotland Counties
Mobile Crisis Management in Chatham County
Statewide Mental Health Crisis Support
Eligibility
Mobile crisis management services are available for everyone — children, teens and adults. A person can use these services if they or a family member are experiencing:
- An urgent crisis, as decided by a specific crisis rating scale.
- A lack of resources or skills to handle the crisis.
- Problems with judgment, impulse control, or thinking clearly.
- Intoxication or withdrawal symptoms and need help with substance use treatment.
Priority is given to those who have had multiple crises in the past or are at high risk for future crises. If someone is already getting extra support services, efforts will be made to contact their provider before mobile crisis management steps in.
Insurance Information
Mobile Crisis Services are provided at no cost, and no one will receive a bill, regardless of insurance.
Lack of insurance does not prevent access to care. Monarch accepts Medicaid, state funding, and commercial insurance (plans and coverages may vary) to support the cost of services and will collect insurance information as available at the time of service. You can click here for a full list of insurance partners.