Facility-Based Crisis Services

For Adults (Edit)
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Monarch’s Facility-Based Crisis (FBC) Center in Lumberton is a place of hope and healing for adults experiencing a mental health or substance use disorder crisis. We accept patients who walk-in to the center or who are referred 24 hours per day, 7 days per week and welcome patients from all North Carolina counties.

Monarch’s Facility-Based Crisis Center (FBC) offers a secure environment where individuals can start to heal. In a safe setting with 16 beds, trained staff and a psychiatrist work together to provide support and care. The program lasts a short time — typically 5 to 7 days — and focuses on stabilizing the person, determining their treatment needs and planning for their future care. The program can also support medical detoxification if needed.

This program aims to provide an alternative to going to a hospital when someone is in crisis and can support people who voluntarily commit to treatment as well as those under an involuntary commitment (IVC).

Make a Referral – Facility-Based Crisis Services

To make a referral to Monarch’s Facility-Based Crisis Center in Lumberton, complete the online referral form below or call (910) 618-5606, press option 8 or email [email protected].
Online Referral Form (Facility-Based Crisis)

Call for Information – Facility-Based Crisis Services

If you have questions about Monarch’s Facility-Based Crisis Services in Lumberton, call us for information.
Call: (910) 618-5606, Option 8

Service Location

Monarch’s Facility-Based Crisis Center in Lumberton accepts referrals and patients from any North Carolina county.

Eligibility

Adults (ages 18+) who are eligible for Monarch’s Lumberton Facility-Based Crisis center may be experiencing one or more of the following:

  • Seeing things/people that aren’t there
  • Suicidal thoughts/plan
  • Hearing voices
  • Threatening harm to others
  • Intoxication but able to walk & speak
  • Depression
  • Talking to one’s self
  • Abuses drugs and/or alcohol and wants help

Referrals and admissions are accepted from all North Carolina counties.

Insurance Information

For general Monarch insurance information, click here. In addition, any patient covered by Trillium Health Resources Managed Care Organization may be eligible for state-funded support at the FBC.