Recovery from mental illness or substance use disorders can often be made better with support from someone who has similar experience. Peer support services in mental health involve support provided by individuals who have personal experience with mental health challenges. The service aims to foster recovery and well-being by leveraging shared experiences and understanding.

Key features include:

  • Shared Experience: Peer supporters have faced similar challenges, allowing them to relate and connect with those they support.
  • Emotional Support: Peers provide encouragement, empathy and understanding, helping individuals feel less alone in their struggles.
  • Skill Development: Peer supporters often share coping strategies and tools that have worked for them, helping others develop their own skills for managing mental health.
  • Advocacy: They can help individuals navigate mental health systems and advocate for their needs and rights.
  • Community Building: Peer support fosters a sense of community, reducing stigma and promoting acceptance.
  • Goal Setting: Peers assist individuals in setting personal recovery goals and support them in achieving those goals.
  • Education: They can provide information about mental health conditions and resources, helping individuals make informed choices.

Overall, peer support services emphasize hope, empowerment and recovery, making them a valuable complement to traditional mental health treatment.

Make a Referral – Community-Based Services

If you are a community partner and need to make a referral to an enhanced or community-based service, please click here to complete our online referral form.
Online Referral Form (Community Based Services)

Open Access for New Patients (Walk-In or Virtual Same-Day Assessment)

If you need behavioral health services and are new to Monarch, simply walk into one of our outpatient services offices or call us at (866) 272-7826, Monday through Friday between 8 a.m. and 3 p.m.
Learn More

Call for an Appointment

Call (866) 272-7826 Monday through Friday between 8 a.m. and 5 p.m. with questions or to schedule an appointment to begin behavioral health services.
Call: (866) 272-7826

Service Locations

Monarch provides Peer Support Services in Cleveland, Forsyth, Gaston, Lincoln and Mecklenburg counties. 

Eligibility

Peer Support Services are available to adults (ages 18+) with a diagnosed mental illness or substance use disorder and be in need of assistance to manage symptoms and access community resources. Peer Support Specialists can assist with the development of self-advocacy skills, preparation for successful work experience, modeling active recovery and increased self-responsibility and development of daily living skills as related to diagnoses.

Insurance Information

Monarch accepts Medicaid and a number private insurance plans, as well as self-pay for services. You can click here for a full list of insurance partners.

Due to the variety of insurance plan types, it is important that you contact your insurance company for a complete list of in-network providers and Monarch services covered under your specific insurance plan. Monarch may not be an in-network provider for all plan types these companies provide.