Personal Care Services (PCS) are provided to adults with intellectual and developmental disabilities and are funded through the state by the individual’s local managed care organization (MCO). Personal Care Services help people to develop personal interaction abilities and social skills to become more involved in the community. A staff member will work directly with individuals in any location, not including hospitals, nursing homes or intermediate care facility group homes.
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Service Locations
Monarch provides Personal Care Services in these North Carolina counties:
- Anson
- Cabarrus
- Chatham
- Davidson
- Davie
- Durham
- Forsyth
- Guilford
- Hoke
- Johnston
- Mecklenburg
- Montgomery
- Moore
- Orange
- Richmond
- Rockingham
- Stanly
- Stokes
- Union
- Wake
Eligibility
These services benefit individuals who require assistance with activities of daily living (ADLs), including:
- Eating
- Dressing
- Bathing
- Toileting
- Mobility
To qualify for PCS, an individual must have a medical condition, disability or cognitive impairment, and demonstrates unmet needs for:
- Three of the five ADLs with limited hands-on assistance
- Two ADLs, one of which requires extensive assistance
- Two ADLs, one of which requires assistance at the full dependence level
PCS program eligibility is determined by an independent assessment conducted by NC Medicaid or its designee, and is provided according to an individualized service plan.
Insurance Information
Personal Assistance is a state-funded service through the recipient’s local managed care organization (MCO). Monarch accepts Medicaid and a variety of private insurances. Click here for a complete listing of insurance partners.