Personal Assistance Services

Personal Assistance Services (PCS) are provided to adults with intellectual and developmental disabilities and services are state funded through the applicant’s local Managed Care Organization (MCO). Through Personal Assistance services, Monarch staff will assist individuals to participate in preferred activities with which he/she requires support. This support can include regular living activities in the home, developing skills or just some company to community activities or treatment programs.

Request Information on Long-Term Services and Supports

Click below to request information about Monarch’s long-term services and supports (LTSS) for individuals with I/DD, mental illness or both, and a representative will contact you.

Request LTSS Information

Apply for Long-Term Services and Supports

If you have researched the options and feel Monarch’s services may be right for you or your family member with I/DD, mental illness or both, click below to complete an application. Personal and medical information is needed to complete the application, so please review in advance so you have available information ready to submit.

Apply for Long-Term Services

Service Locations

Monarch provides Personal Assistance Services in these North Carolina counties:

Anson
Cabarrus
Chatham
Davidson
Davie
Durham
Forsyth
Guilford
Hoke
Johnston

Mecklenburg
Montgomery
Moore
Orange
Richmond
Rockingham
Stanly
Stokes
Union
Wake

Eligibility

Eligibility for personal assistance services is determined by disability diagnosis and individual assessment of person’s abilities and needs. It is provided according to an individualized service plan.

Insurance Information

Personal Assistance is a state-funded service through the recipient’s local managed care organization (MCO).

Monarch accepts Medicaid and a variety of private insurances, click here for a complete listing of insurance partners.