Executive Leadership

Terri Bernhardt, SHRM

Executive Vice President/ Chief Administrative Officer

As Monarch’s Chief Administrative Officer, Terri has responsibility for Human Resources, Information Technology, Marketing and Communications, Performance Improvement, and Customer Experience. 

She is a 1993 graduate of Appalachian State University, and holds a Bachelor of Science Degree in Communications Media with a Minor in Management. In 1999, Terri was also awarded her National Society of Human Resource Management Certification. This was accomplished by showing competencies in all areas of human resource management including employee relations, risk management, strategic planning and workforce planning. Terri has been employed with Monarch since 1993. She and her husband Matt live in Beech Mountain.