Partners Behavioral Health Management taps Monarch for services in Cleveland, Gaston and Lincoln counties

 “We are extremely excited and grateful Monarch was selected to provide an expansion of services in these three counties,” said Dr. Peggy Terhune, Monarch’s chief executive officer. “The opportunity to assume these services allows Monarch to fulfill its mission to offer more quality programs, expand our service continuum and provide more access to care for the people we support. I look forward with confidence as we continue our commitment to support people living with mental illness, substance abuse and developmental disabilities needs.”

To best serve people waiting for appointments, Monarch provides Open Access for First Assessment that allows individuals who need services to simply walk in for the first time without an appointment. The goal is to help people by providing a comprehensive clinical assessment, a treatment plan, a psychiatric evaluation, with prescriptions if needed, and a referral to the proper level of care.

Individuals who have received care from True Behavioral Healthcare can contact Partners BHM’s Access to Care number at (888) 235-HOPE (4673) if they have any questions or are experiencing a mental health crisis.

To learn more about Monarch, please call (866) 272-7826 or visit

Partners Behavioral Health Management oversees mental health, substance abuse and intellectual/developmental disabilities services for individuals, or consumers, enrolled in Medicaid in Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry, and Yadkin counties, along with individuals living in the same area that qualify for treatment through State and non-Medicaid funding sources. To learn about available care options, please call our Toll Free Access to Care Call Center at 1-888-235-HOPE (4673). Access to Care is available 24 hours a day, seven days a week, or visit

Established in 1958, Monarch provides support statewide to thousands of people with intellectual and developmental disabilities, mental illness and substance abuse challenges from more than 50 North Carolina counties. The agency is nationally accredited by The Council on Quality and Leadership (CQL) and is CABHA certified. Monarch, which operates The Arc of Stanly County, is an affiliate chapter of The Arc of North Carolina and The Arc of the United States.

Media contact: Natasha A. Suber, (704) 986-1582 or