Monarch receives 2014 Best Practices Award by the National Alliance for Direct Support Professionals

Direct support professionals at Monarch work with thousands of individuals every year within their homes, day programs and communities. They are considered to be one of the agency’s most important resources, second only to the people they support.

In 2008, as part of accreditation through The Council on Quality and Leadership, Monarch began using Personal Outcome DSP Joan Dildy with Anthony Blount-2Measures (POM). POMs help direct support professionals determine the individual goals and interests of the people they support. The results help direct support professionals know which areas they can maximize to better serve people supported, and were an important component in determining the recipient for the award. 

This year’s Moving Mountain Best Practices Award winners will be honored during the 2014 Reinventing Quality Conference in Baltimore, Md. Aug. 3-5. Monarch CEO Dr. Peggy Terhune will accept the award on behalf of the agency.

For more information on the National Alliance of Direct Support Professionals, visit

Established in 1958, Monarch provides support statewide to thousands of people with intellectual and developmental disabilities, mental illness and substance abuse disorders. The agency is nationally accredited by The Council on Quality and Leadership (CQL) and is CABHA certified. Monarch, which operates The Arc of Stanly County, is an affiliate chapter of The Arc of North Carolina and The Arc of the United States. To learn more about how Monarch is “Helping Dreams Take Flight” for people living in our communities, please call (800) 230-7525.

Pictured above: Monarch staff member John Smith with persons supported Angera McMorris and Melvin Burton water the community garden that recently opened at the Health Drive day program in New Bern. Staff Joan Dildy and person supported Anthony Blount prepare for an event.

Media contact: Natasha A. Suber, (704) 986-1582 or