Behavioral health care in the Raleigh area is evolving to better meet the needs of people struggling with mental health issues and substance use disorders. Monarch’s Wake County Behavioral Health Urgent Care (BHUC), a center designed to help those in crisis. This new urgent care service is located at 319 Chapanoke Rd., Suite 120, Raleigh, and provides same-day treatment for individuals experiencing mental health or addiction crises.
Monarch’s BHUC offers important mental health and addiction services for both adults and children in Wake County. It provides immediate help for people in crisis and gives them an alternative to waiting in hospital emergency rooms.
What is a behavioral health urgent care?
Monarch’s Wake County BHUC offers urgent care for individuals of all ages, starting at age 4, who are dealing with mental health issues, such as depression and anxiety or substance use disorders.
The facility offers support for people in crisis and includes a team of licensed therapists and medical professionals who help assess, stabilize and provide treatment.
“People often wait weeks to get an appointment for mental health services,” said Peggy Terhune, Ph.D., MBA, OTR/L, Monarch’s President and CEO. “The BHUC offers critical mental health services on the same day which is something many people cannot get at a traditional emergency room.”
How is a BHUC different from the hospital emergency department?
The BHUC is designed to provide immediate attention for mental health crises and addiction. Traditional emergency rooms can be crowded and involve long wait times, but BHUC is specifically focused on urgent behavioral health challenges. Studies have shown that behavioral health urgent care centers like this one can reduce emergency room visits by over 20%.
The BHUC helps people get the support they need right away and connects them to further treatment and resources. This service is a valuable alternative for those who typically go to emergency rooms, where they might have to wait for hours to receive help for mental health crises.
The BHUC is open to both adults and children experiencing mental health crises or addiction issues. Whether someone is dealing with anxiety, depression or substance use problems, they can walk in for help. The goal is to stabilize the situation, provide necessary psychiatric intervention and connect individuals with ongoing mental health services.
For operating hours and information on Monarch’s Wake County BHUC, click here.
About Monarch
Monarch is a nonprofit organization that has been providing support to individuals with intellectual and developmental disabilities, mental illness and substance use disorders since 1958. The organization is accredited by The Joint Commission and operates programs across the state, including mental health services for both children and adults. To learn more about Monarch’s services, call (866) 272-7826 or visit our website at MonarchNC.org.