Finding meaningful employment can be challenging, especially when facing health concerns and barriers in the job search. For Robert Mitchell, securing a job meant more than just earning a paycheck — it was a step toward independence and stability.
In early 2019, Mitchell was referred to Monarch’s Individual Placement and Support (IPS) program in Wake County through Vocational Rehabilitation. He connected with a Monarch employment support professional who helped him build a resume, develop interview skills and navigate employment challenges.
Overcoming Barriers to Employment
Mitchell, who has been diagnosed with schizophrenia, faced knee and back injuries that made certain jobs difficult. His Monarch IPS support team helped him understand what employers look for and provided transportation assistance to ensure he could attend interviews and job-related activities.
“They helped me look for jobs, attend seminars and supported me in a lot of aspects of my life,” Mitchell shared.
Monarch’s IPS services focus on person-centered employment support, helping individuals with mental health challenges choose, secure and maintain meaningful jobs within their communities.
Landing the Right Job
Mitchell’s hard work and preparation paid off when he applied for a front desk attendant position at the Raleigh Inn. After submitting his resume and completing the interview process, he was hired on the spot in February.
To prepare for the role, he completed three days of job shadowing, learning key responsibilities such as:
- Checking in guests
- Processing payments
- Operating security cameras
“I knew I had someone to help me in case I had any trouble,” Mitchell said about Monarch’s IPS staff. “They helped me look up information and fill out applications.”
A New Chapter of Independence
Today, Mitchell is living independently, employed full-time and making plans for the future. He credits Monarch’s IPS program with helping him overcome the obstacles that once held him back.
Without their support, “I’d probably still be looking for a job,” he admitted.
When asked what advice he would give to others facing similar struggles, he emphasized the importance of seeking support: “Get help when you need it, whether that means outpatient counseling or hospital services.”
With a stable job, Mitchell is now focusing on improving his social life and well-being. He is reconnecting with old friends, making healthier choices, and enjoying the freedom of having his own vehicle and a place to call home.
“After coming from a bad place that I never want to see again, becoming independent and making my own way is something I really wanted,” he shared.
With continued success in his job, Mitchell is looking ahead to a brighter future. “Everything is going pretty good.”