Crisis Services


Our Location

Monarch Bellemeade Center
201 N. Eugene St.
Greensboro, NC 27401
(336) 676-6906

Our Services

Monarch’s Behavioral Health Urgent Care (BHUC) Tier IV is a walk-in service for people with mental health or substance use disorders who are experiencing a behavioral health crisis. A multidisciplinary team provides a clinical assessment, disposition and discharge planning. The BHUC also offers medication management, outpatient therapy, case management and other related services to ensure that people are linked to the least restrictive and most appropriate level of care that promotes their continued recovery.

At Monarch, our Behavioral Health Urgent Care program provides a safe, secure and healthy environment where healing and recovery can begin.

Eligibility Criteria

The BHUC treatment model is designed to provide assessment, stabilization and psychiatric intervention for individuals ages four and older who are experiencing a behavioral health crisis.

Refer to Monarch Behavioral Health Urgent Care Tier IV at Greensboro if:

  1. Known history of mental illness
  2. Suicidal thoughts/plan
  3. Hearing voices
  4. Threatening harm to others
  5. Intoxication but able to walk & speak
  6. Depression
  7. Talking to one’s self
  8. Abuses drugs and/or alcohol and wants help
  9. Thoughts of harming others
Service Area

Available to residents of Guilford, Randolph, Montgomery, Richmond, Anson, Moore, Hoke, Lee and Harnett counties.


Referrals may be made to the facility-based crisis center 24/7, 365 days a year. Walk-ins are always welcome or you may call ahead to speak with a Monarch staff member regarding availability (preferred method).

201 N. Eugene St.
Greensboro, NC  27401
(336) 676-6906
(866) 272-7826 to schedule an appointment

What sets Monarch's BHUC apart?

The services at Monarch’s BHUC are provided by a multidisciplinary team that includes licensed therapists and experienced medical professionals. The BHUC collaborates with area hospitals and other community providers and can initiate the involuntary commitment petition (IVC) via first-level evaluations (clinician petition) for people who require involuntary commitment. It may serve as a diversion from the emergency department or hospital.