Crisis Services


Our Location

Monarch Bellemeade Center
201 N. Eugene St.
Greensboro, NC 27401
(336) 676-6906

ALERT: In response to the coronavirus COVID-19 outbreak and in following with Center for Disease Control guidelines, we ask that if you have been in contact with someone that has tested positive for the virus, or if you have traveled outside of the country within the last 14 days or are experiencing a fever, a new cough, or a new or worsened shortness of breath, that you call before your visit.

  • If possible, call ahead prior to your visit: (336) 676-6906. You will be asked to complete a COVID-19 screening over the phone.
  • Upon arrival to Bellemeade and prior to admission, you will be screened for COVID-19 symptoms.
  • IMPORTANT: Social distancing is enforced. Anyone accompanying you, other than a legal guardian with guardianship papers, will be asked to wait outside of the building. You will have access to a telephone to keep friends and/or family members aware of your situation while at Monarch Crisis Center.
Our Services

Monarch’s Behavioral Health Urgent Care (BHUC) Tier IV is a walk-in service for people with mental health or substance use disorders who are experiencing a behavioral health crisis. A multidisciplinary team provides a clinical assessment, disposition and discharge planning. The BHUC also offers medication management, outpatient therapy, case management and other related services to ensure that people are linked to the least restrictive and most appropriate level of care that promotes their continued recovery.

At Monarch, our Behavioral Health Urgent Care program provides a safe, secure and healthy environment where healing and recovery can begin.

Eligibility Criteria

The BHUC treatment model is designed to provide assessment, stabilization and psychiatric intervention for individuals ages four and older who are experiencing a behavioral health crisis.

Refer to Monarch Behavioral Health Urgent Care Tier IV at Greensboro if:

  1. Known history of mental illness
  2. Suicidal thoughts/plan
  3. Hearing voices
  4. Threatening harm to others
  5. Intoxication but able to walk & speak
  6. Depression
  7. Talking to one’s self
  8. Abuses drugs and/or alcohol and wants help
  9. Thoughts of harming others
Service Area

Available to residents of Guilford, Randolph, Montgomery, Richmond, Anson, Moore, Hoke, Lee and Harnett counties.


Referrals may be made to the facility-based crisis center 24/7, 365 days a year. Walk-ins are always welcome or you may call ahead to speak with a Monarch staff member regarding availability (preferred method).

201 N. Eugene St.
Greensboro, NC  27401
(336) 676-6906
(866) 272-7826 to schedule an appointment

What sets Monarch's BHUC apart?

The services at Monarch’s BHUC are provided by a multidisciplinary team that includes licensed therapists and experienced medical professionals. The BHUC collaborates with area hospitals and other community providers and can initiate the involuntary commitment petition (IVC) via first-level evaluations (clinician petition) for people who require involuntary commitment. It may serve as a diversion from the emergency department or hospital.