LUMBERTON FACILITY-BASED CRISIS CENTER
Lumberton Facility-Based Crisis Center
207 West 29th Street
Lumberton, NC 28358
ALERT: In response to the coronavirus COVID-19 outbreak and in following with Center for Disease Control guidelines, we ask that if you have been in contact with someone that has tested positive for the virus, or if you have traveled outside of the country within the last 14 days or are experiencing a fever, a new cough, or a new or worsened shortness of breath, that you call before your visit.
- If possible, call ahead prior to your visit: (910) 618-5606, option 8.
- You will be asked to complete a COVID-19 screening over the phone.
- Visits with provider are via telemedicine.
- IMPORTANT: If at all possible, do not have family members or friends accompany you. Anyone accompanying you, outside of legal guardians, will be asked to wait outside in their car. Due to space in the lobby and social distancing only one person allowed in the lobby at a time.
Monarch’s Facility-Based Crisis Center in Lumberton offers both Behavioral Health Urgent Care (BHUC) and Facility-Based Crisis (FBC) programs:
Behavioral Health Urgent Care
Monarch’s Behavioral Health Urgent Care (BHUC) is an outpatient facility that provides walk-in crisis assessment, referral and treatment by licensed behavioral health and experienced medical professionals, for people with mental health or substance use disorders who have an emergent need. We collaborate with hospitals and other providers to help connect people with the most appropriate resources. We offer medication management, outpatient therapy, case management and other related services, that provide immediate as well as community-based treatment following a crisis. Our BHUC serves as a local designated site to receive people in need of the first assessment in the Involuntary Commitment (IVC) process. Those who need a short-term intensive evaluation and are eligible, can be admitted to our Facility-Based Crisis program.
Facility-Based Crisis Program
Monarch’s Facility-Based Crisis (FBC) program is the first step in life-changing treatment for adults who are at risk of self-harm or harming others, and suffer from mental illness that requires a short-term intensive evaluation. Under the clinical oversight of a psychiatrist, we offer a short-term, 16-bed non-hospital residential program that provides short-term stabilization, a comprehensive clinical assessment, treatment intervention, medical detoxification and aftercare planning. Caring and experienced staff provide round-the-clock support. Monarch’s FBC is also designated to receive people in need of the first assessment in the IVC process. This service is designed as a time-limited alternative to hospitalization for an individual in crisis. At Monarch, our Facility-Based Crisis and Behavioral Health Urgent Care programs provide a safe, secure and healthy environment where healing can begin.
Take to Monarch Crisis Unit at Tanglewood Arbor if:
- Suicidal thoughts/plan
- Hearing voices
- Threatening harm to others
- Intoxication but able to walk & speak
- Talking to one’s self
- Abuses drugs and/or alcohol and wants help
- Seeing things/people that aren’t there
Available for residents of Robeson, Scotland, Columbus, Bladen, Sampson, Duplin, Wayne, Lenoir Greene, Wilson and Edgecombe counties.
Referrals may be made to the facility-based crisis center 24/7, 365 days a year. Walk-ins are always welcome or you may call ahead to speak with a Monarch staff member regarding availability (preferred method).
207 West 29th Street
Lumberton, N.C. 28358