CQL Awards Ongoing Accreditation to Monarch

The CQL assessment team provided high marks for Monarch pointing out strengths and areas where Monarch excels. Monarch staff received compliments for their focus on identifying people’s personal dreams and needs, preparing a plan with them or their family to achieve that dream, and working together to achieve these dreams. In addition, Monarch’s ability to connect people to their community, to recruit and train employees, and ongoing efforts toward quality improvement were among many other areas that impressed the reviewers. CQL identified Monarch as a leader in the field and were pleased with their ability to consult with and work with other providers and community organizations in order to provide the very best scenario for the individuals they support.

The services the CQL chose to focus on during this visit to Monarch included Responsive Services and Community Life (connecting people supported to their communities and Monarch’s contributions within the communities they serve).

The Council on Quality and Leadership is an international not-for-profit organization that brings together providers, professionals, advocates, and other leaders in the disability field whose common vision is community inclusion dignity, and quality of life for people with intellectual and developmental disabilities and people with mental illness. Through groundbreaking research and publications; training session, workshops and conferences; accreditation and certification programs – CQL continues to shape the future of disabilities services. For more information about CQL, go to www.thecouncil.org.

Monarch provides support and resources to people with intellectual and developmental disabilities, mental illness, and substance abuse issues throughout North Carolina. Monarch is a nonprofit and is an affiliated chapter of The Arc of North Carolina and The Arc of the United States. To learn more about how Monarch helps “dreams take flight” for people living in our communities, please call 1-800-230-7525 or visit online at www.MonarchNC.org.