Open Access for New Patients

Monarch's Open Access provides same-day access to care for new patients, on-site or virtually, who are seeking treatment for mental illness or substance use disorders.

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Service Locations

Outpatient Therapy and Mental Health Services

Monarch’s outpatient therapy and related services are often the first step to recovery from mental illness. Monarch's team of mental health professionals can help.

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Service Locations

Medication Management

Recovery from mental illness and substance use disorders can be supported by the use of medication to lessen symptoms in patients.

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Substance Use Disorder and Addiction Treatment

Monarch offers substance use disorder and addiction treatment designed to help individuals struggling with addiction to alcohol, tobacco, opioids or other substances.

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Service Locations

Tailored Care Management

Tailored Care Management is a NC Medicaid service, available by MCO referral for people with mental illness, substance use disorders and/or I/DD.

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Service Locations

Assertive Community Treatment Team (ACTT)

Assertive Community Treatment is provided by a team of several different types of mental health professionals who focus on an individualized plan of recovery.

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Service Locations

Individual Placement and Supported Employment Services

Meaningful employment can play a significant role in recovery from mental illness and addiction. Monarch's Individual Placement and Support - Supported Employment program can help.

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Service Locations

Community Support Team

Monarch’s Community Support Team (CST) offers services to help adults with mental health and substance abuse issues. These services are provided by a team of professionals who work together to support individuals in reaching their recovery goals. CST focuses on community-based rehabilitation, helping people in their home, workplace and in the community as they navigate everyday life.

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Service Locations

Peer Support Services

Recovery from mental illness or substance use disorders can often be made better with support from someone who has similar experience. Peer support services in mental health involve help provided by individuals who have personal experience with mental health challenges. The service supports recovery and well-being by leveraging shared experiences and understanding.

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Service Locations

Facility-Based Crisis Services

Monarch's Facility-Based Crisis Center in Lumberton accepts referrals from all North Carolina counties. The Center supports adults experiencing a mental health or substance use disorder crisis.

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Service Locations

SECU Youth Crisis Center, a Monarch program

The SECU Youth Crisis Center, a Monarch program, is the first step in life-changing treatment for young people experiencing a mental health crisis. Referrals are accepted from all North Carolina counties.

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Service Locations

Apartments - Mental Illness

Monarch’s supervised apartments support adults with mental illness. Staff provide periodic visits, on-call support and minimal guidance with life skills.

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Service Locations

Tailored Care Management

Tailored Care Management is a NC Medicaid service, available by MCO referral for people with mental illness, substance use disorders and/or I/DD.

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Service Locations

Long-Term Group Homes - I/DD

Monarch’s long-term group homes are for individuals with intellectual/developmental disabilities, mental illness or both and are designed to foster independence and encourage personal growth. Monarch’s direct support professionals support these individuals to maximize their potential in all areas of life.

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Service Locations

Alternative Family Living

Alternative Family Living (AFL) homes give people with intellectual and developmental disabilities the chance to live with a licensed family that provides them with care and support.

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Service Locations

Residential Support Services

Innovations Waiver for adults with intellectual and developmental disabilities. Residential Support Services are provided to people who live in a group home or Alternative Family Living home with paid staff.

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Service Locations

Mental Health Care for People With I/DD

Mental illness doesn't discriminate. As a leading provider of mental health and intellectual and developmental disabilities services, Monarch understands the unique connection that may exist between the two.

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Service Locations