Behavioral Health Services

Monarch Call Center Update – Week of December 7, 2020

During the week of December 14, Monarch’s Call Center is experiencing longer than usual wait times while we improve our systems. We apologize for the inconvenience.

Depending on your status, please follow the instructions below to connect as quickly as possible for services that best meet your needs.

 

New Patients

New patients, please call (866) 272-7826 to be connected for new patient information and intake services.

Existing Patients

Existing patients, please use the phone numbers and extensions provided below to contact the Monarch Behavioral Health Outpatient Office where you typically receive services to receive assistance.

Cleveland County
200-3 South Post Road
Shelby, NC 28152-6227
(704) 476-4027, ext. 3401

Forsyth County
4140 North Cherry Street
Winston Salem, NC 27105-2536
(336) 306-9620, ext. 2409

Gaston County
2505 B Court Drive
Gastonia, NC 28054-2140
(704) 842-6476, ext. 2001

Guilford County
201 North Eugene Street
Greensboro, NC 27401-2221
(336) 676- 6840, ext. 6841, ext. 6842, or ext. 6879

Lincoln County
311 East McBee Street
Lincolnton, NC 28092-2818
(704) 748-6113, ext. 3451

Mecklenburg County
5700 Executive Center Dr., Suite 110
Charlotte, NC 28212-3255
(704) 525-3255, ext. 5230 or ext. 5205

Nash County
809 Tiffany Blvd
Rocky Mount, NC 27804-1812
(252) 442-0333, ext. 3350

Robeson County
2003 Godwin Avenue, Suite C
Lumberton, NC 28358-3150
(910) 674-4814, ext. 5101

Scotland County
103 McAlpine Lane, Suite B
Laurinburg, NC 28343
(910) 277-2663, ext. 5505

Stanly County
350 Pee Dee Avenue
Albemarle, NC 28001
(704) 986-1500, ext. 1553

Wake County – Cary
300 Ashville Avenue, Suite 200
Cary, NC 27518-8682
(919) 650-3325, ext. 1653 or ext. 1675

Wake County – Raleigh
1001 Navaho Drive, Suite 100
Raleigh, NC 27609-7318
(919) 856-4703, ext. 1919, ext. 1930, or ext. 1906

NOTE: Monarch’s behavioral health offices in Fuquay-Varina, Wake Forest and Zebulon remain closed due to the coronavirus pandemic. Please contact other offices in the Raleigh area where you are currently receiving services for assistance.

Wilson County
2693 Forest Hills Rd SW
Wilson, NC 27893-8611
(252) 234-7800, ext. 2152