Our Story

Monarch At a Glance

Helping people realize the resilience that’s within them.

Real-life stories, from real-life people.

Monarch provides high-quality care and trauma-informed services in a nurturing environment for people with intellectual and developmental disabilities, mental illness and substance use disorders statewide. And recently, we opened the SECU Youth Crisis Center, a Monarch program in Charlotte, which provides mental health care to children and teens. The future never looked brighter.

Our Services

Let’s make a difference.

Since 1958, Monarch has been a statewide provider of comprehensive specialty mental health and human services.

And as one of North Carolina’s largest non-profits, we take pride in offering trauma-informed, quality care for people with mental illness, substance use disorders and intellectual and developmental disabilities.

Behavioral Health Services
Behavioral Health Services

Crisis Services
Monarch’s Crisis Services include several Crisis Centers around the state and Mobile Crisis Management support. These trauma-informed services are for people who are experiencing a crisis and are in immediate need of the proper care.

Enhanced Services
We offer person-centered support designed to improve the range of mental health, substance abuse and developmental disabilities care for those with chronic and complicated disabilities.

Outpatient Services (Open Access)
When the need for Monarch’s services is immediate, Open Access encourages individuals to simply walk-in for the first appointment in order to jump-start the road to recovery.

Peer Support Services
Monarch now offers Peer Support Specialist Certification Training, enabling you to assist your peers in a variety of ways as it pertains to their struggles.
Long-Term Services and Supports (LTSS)
Long-Term Services and Supports (LTSS)

Residential Options
We provide a variety of options that help the people we support find a place that truly feels like home and fosters positive relationships.

Employment Services
After listening to an individual’s interests and goals, we formulate a plan and teach them skills they need to achieve their goals.

Community
Our professionals help people thrive in their communities by teaching them how to build relationships, go to school, find their dream job and more.
Giving to Monarch
Giving to Monarch

There are many ways you can make an impact through a gift to Monarch.
Our Team

Meet Our Providers

Board of Directors

Meet Our Leadership Team
Yu Wei (David) Shan
Hazel Fischel
Dena Armstrong
Randall Phillips Retired Professional
Jeff Gaskin Financial Services and Portfolio Management Executive
C. Lee Allen, Jr. Board Chair
Melissa Hall Executive Vice President/Interim Chief Operating Officer- Behavioral Health
Dr. Alexandra Spessot Chief Medical Officer
Christy Shaver Executive Vice President/Interim Chief Operating Officer – Long-Term Services and Supports

Find Monarch Services And Locations

Monarch is a statewide provider of services for people with intellectual and developmental disabilities, mental illness and substance use disorders. The shaded North Carolina map below indicates where we have physical locations, but we serve many more counties. Search for more information about the support we offer in those areas.